SECURITY PROTOCOL

Add an extra layer of security by using our central data processing location for all your customers. Remove multiple access points. Security access for emergencies. FOR BUSINESS AND PERSONNEL SECURITY

🔐 Best Practices for Security Planning Protocol

Executive Location Disclosure via Amazon Echo + Alexa Blueprints

🧱 1. System Architecture & Trust Model

  • Blueprint-Based Skill Isolation:
    • Use a private, locked Alexa Blueprint (e.g., Custom Q&A skill) with strict access control.
    • Keep Blueprint data limited to the minimum viable information (e.g., status-level responses, not raw GPS).
  • Centralized Workflow:
    • Location updates follow this chain:
      • Executive/Security calls → Third Party receives update → Blueprint content updated
    • No direct data entry by Echo devices or open web access to Blueprints.
  • Blueprint Update Monitoring:
    • Each update to Blueprint content must be logged with timestamp, operator ID, and source (exec/security call).

🔐 2. Device & Access Security at Security Desks

Public & Private Space Hardening

  • Echo Physical Controls:
    • Secure Echo devices physically to desk surfaces.
    • Locate in line-of-sight of security staff and/or under CCTV surveillance.
  • Wake Word & Activation Settings:
    • Change wake word to a non-obvious option (e.g., “Echo Secure”).
    • Use button-activated voice mode instead of passive always-listening mode in public areas.
  • Environmental Noise Controls:
    • Add directional mics or white noise emitters around the desk to prevent eavesdropping.

🔊 3. Voice Query Access Control

  • Limited Scope of Voice Queries:
    • Blueprint responses should be non-sensitive by default, e.g., “Executive is in a secured meeting” or “Currently offsite,” not room numbers or GPS.
  • Custom Challenge-Response System:
    • Pair with a manual verbal code system:
      • Security personnel verbally give a code phrase to unlock more detailed responses (e.g., “Security Tier Bravo”).
      • Responses could be layered: basic → detailed → restricted (with false/deceptive logic available).
  • Whitelisting and Verification:
    • Only specific, vetted users should access Echo devices.
    • Consider pairing with a badge scan or code entry system near the Echo for secondary verification.

📥 4. Secure Location Data Entry via Phone + Third Party

  • Trusted Operator Protocols:
    • Third-party operators should follow a scripted, verified intake process when receiving phone updates.
    • Require:
      • Caller identity verification
      • Dual confirmation (e.g., callback or use of known number list)
  • Limit Update Frequency:
    • Control how often the location can be updated to prevent social engineering or spoofing attacks.
  • No Full Names in Data:
    • Use code names or internal designations in location responses (e.g., “Alpha One is in transit”).

🧠 5. Response Design within Alexa Blueprint

  • Generalize Location Phrases:
    • Avoid specifics unless necessary. Use phrases like:
      • “Currently on secure premises”
      • “Unavailable for security reasons”
      • “Mobile between sites”
  • Time-Limited Validity:
    • Each response should expire automatically after a defined time (e.g., 30–60 minutes) to prevent outdated intel.
  • Include Deceptive/Obfuscation Logic:
    • In high-threat environments, include a “decoy mode” that can be triggered by a special query (“Protocol Redbird”), which gives false information and alerts central security.

📡 6. Logging, Monitoring & Anomaly Detection

  • Blueprint Content Audit Logs:
    • Third-party updates must be tracked in a centralized audit log (independent of Alexa).
  • Query Monitoring:
    • Use Alexa history logs to review:
      • When devices were queried
      • Which questions were asked
      • Response durations
    • Consider voice-to-text transcript archiving (without retaining raw audio if unnecessary).
  • Unauthorized Access Alerts:
    • Trigger real-time alerts if:
      • Devices are queried outside working hours
      • Unknown questions are asked
      • Devices hear repeated failed attempts

🚨 7. Incident Response Protocols

  • Manual Lockdown Capabilities:
    • Security HQ must be able to:
      • Remove/update Blueprint content immediately
      • Mute or disable Echo devices remotely
      • Switch to “decoy” or “offline” status response instantly
  • Emergency Voice Code Protocol:
    • Security personnel can use a pre-agreed verbal code (e.g., “Status Code Crimson”) that disables voice access and notifies emergency response teams.
  • Alternative Verification Path:
    • If Echo is inoperable, staff must have access to secure backup (e.g., mobile app, call center, or printed daily status sheet in vault).

📜 8. Consent, Privacy & Legal Considerations

  • Executive Consent Documentation:
    • Confirm written consent from the executive on:
      • Who can access location
      • Types of data stored
      • Duration of data retention
  • Data Minimization & Retention Limits:
    • No PII in voice responses.
    • Retain voice history or location info only as long as operationally necessary (e.g., 24–72 hours).
  • Amazon Blueprint Terms Review:
    • Ensure usage complies with Amazon Alexa Blueprint’s limitations and data handling terms.

🧪 9. Red Teaming, Testing & Training

  • Voice Spoofing Tests:
    • Regularly test against recorded voice or AI-generated spoof attempts.
  • Physical Tampering Drills:
    • Try to access or reset Echo devices in public areas as a test.
  • Security Staff Training:
    • Train staff on:
      • Secure query phrasing
      • Recognizing abnormal responses
      • Knowing when to escalate or use fallback

🧩 Optional Enhancements (Recommended)

Feature

Benefit

🔐 Companion Mobile App

Private app to confirm/deny location updates or allow granular control

🧭 Expiration Timers

Auto-remove Blueprint responses after defined duration

🔊 Smart Audio Surveillance

Detect unauthorized attempts to access or tamper with devices

🎭 Decoy Query Injection

Insert plausible but false data during emergencies